Shipping policy
Shipping Information
At Vrenora, we strive to deliver your order safely and on time. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders placed on weekends or public holidays will be processed on the next business day.
- You will receive a shipping confirmation email with your tracking details once your order has been dispatched.
Delivery Time
Within India
- Standard Delivery: 3–7 Business Days
Delivery times may vary depending on your location and courier availability.
Shipping Charges
- Free Shipping on eligible orders.
- Any applicable shipping charges will be displayed during checkout before payment.
Order Tracking
Once your order has been shipped, you will receive an email containing your tracking number and courier details.
You can also track your order by visiting our Track Your Order page.
Delivery Delays
While we do our best to ensure timely delivery, delays may occasionally occur due to:
- Weather conditions
- Public holidays
- Courier service disruptions
- Remote delivery locations
We appreciate your patience in such situations.
Incorrect Shipping Address
Please ensure that your shipping address is accurate before placing your order.
Vrenora is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery.
Please include:
- Your Order Number
- Photos of the package and product (if damaged)
We will investigate the issue and provide an appropriate resolution.
Contact Us
For any shipping-related questions, please contact us:
Email: vrenoraofficial@gmail.com
Website: https://vrenora.com