Terms & Conditions

Welcome to Vrenora. These Terms & Conditions govern your use of our website and the purchase of products from our online store. By accessing or using our website, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website.

1. About Vrenora

Vrenora is an online fashion accessories brand offering jewellery, handbags, and related products. We aim to provide quality products and a secure shopping experience for our customers.

2. Eligibility

By using our website, you confirm that:

  • You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
  • The information you provide is accurate and complete.
  • You are legally capable of entering into a binding contract.

3. Products & Pricing

We make every effort to ensure that product descriptions, images, colours, and prices displayed on our website are accurate.

However:

  • Product colours may vary slightly due to different screen settings.
  • Prices are subject to change without prior notice.
  • We reserve the right to correct pricing or description errors at any time.

4. Orders

After placing an order, you will receive an order confirmation email.

Order confirmation does not guarantee acceptance of the order.

Vrenora reserves the right to:

  • Accept or reject any order.
  • Cancel orders due to pricing errors, suspected fraud, payment issues, or product unavailability.

If payment has already been made for a cancelled order, the applicable refund will be processed.

5. Payments

We accept payments through secure third-party payment gateways.

Vrenora does not store your debit card, credit card, UPI, or banking credentials.

All online payments are subject to verification and approval by the payment provider.

6. Shipping

Shipping timelines are estimates only.

While we work with reliable courier partners, delays may occur due to:

  • Weather conditions
  • Public holidays
  • Natural disasters
  • Courier network issues
  • Government restrictions

Please refer to our Shipping Policy for complete details.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers should review the policy before making a purchase.

8. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Product photographs
  • Graphics
  • Videos
  • Text
  • Website design

is the property of Vrenora and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt to hack or disrupt the website.
  • Upload malicious software or viruses.
  • Misrepresent your identity.
  • Engage in fraudulent transactions.

Violation of these terms may result in suspension or termination of access.

10. Limitation of Liability

To the maximum extent permitted by law, Vrenora shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

12. Third-Party Services

Our website may contain links to third-party websites or services.

Vrenora is not responsible for the content, policies, or practices of those third-party websites.

13. Changes to These Terms

We reserve the right to update or modify these Terms & Conditions at any time.

Any changes will become effective immediately upon publication on this website.

Continued use of the website constitutes acceptance of the updated terms.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, Delhi, India.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Vrenora

Website: https://vrenora.com

Email: vrenoraofficial@gmail.com

Mobile No. 9773542641

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM (IST)